Arrow Systems Integration, Inc. (Arrow SI), a wholly owned subsidiary of Arrow Electronics, Inc., is a uniquely-capable total solutions provider specializing in unified communications, voice and data technologies, contact center and network security all while providing our customers with legendary service and support. Founded in 1974, Arrow Systems Integration was formed with a vision to deliver an unmatched customer experience based on integrity, honesty and customer excellence.
Our long-term partnerships with the leading manufacturers of voice and data technology in North America enable us to recommend proven, business transforming solutions that enable our customers to gain operational and strategic advantage in the markets they serve; supported by our Mission Statement:
Arrow Systems Integration will provide business transforming communication, collaboration and ongoing services solutions that will create a sustainable competitive advantage for our customers.
We believe that a company's growth and profitability should be built upon a foundation of employee empowerment and a commitment to the customer and we continue in our legacy of making communications technology the best it can be through unmatched technical expertise and depth. Whether educating clients on the latest technology, implementing a solution or providing consultative services, Arrow Systems Integration offers the products, solutions and industry experts to help you achieve your business goals through the effective utilization of the world’s best communications technologies.
Mike Bevilacqua has a proven track record in assisting with business development, financial planning and reporting, purchasing, logistics and regulatory filings. He completed the acquisition of the largest advanced application, professional services company servicing the Avaya business community. Mr. Bevilacqua has over 15 years industry experience including Senior Vice President of Business Development - large software corporation, Treasurer and Senior Director of Business Development - large enterprise corporation and Business Manager - electronics industry.
Tim Kick serves as Chief Financial Officer for Arrow Systems Integration and has over 25 years of financial management experience in the information technology industry.
Prior to joining Arrow Systems Integration, Tim served as the CFO for eGistics, a privately held IT Services company. Prior to eGisitics, Tim spent over 20 years with EDS in various executive roles including CFO for the Financial Services Division. Tim has extensive international experience, serving as the CFO of Northern Europe for EDS and CFO of a joint venture IT Services Company in Johannesburg South Africa.
Tim is a Certified Management Accountant and holds a MBA from the University of Nebraska.
Douglas is a recognized industry speaker with a clear understanding of operational effectiveness and superior management. His top-notch technical knowledge and project experience help him exceed customer expectations. Douglas’ experience includes:
With dynamic leadership skills and over 25 years of experience within the industry, John brings to Arrow Systems Integration an extensive background in sales and marketing leadership. John’s experience includes:
Sales and sales leadership roles with Norstan Communications Inc.; supporting mid-size to enterprise customers throughout the United States with a major focus on net new business development. As Fujitsu Business Communications Systems Western Region General Manager, John was responsible for the direct and indirect sales and service operations for the business west of the Mississippi. Mr. Norton then became President of NetLink Services Inc. a national network infrastructure and roll out company; later re-tooling and re-branding the company as Ardent Partners, Inc., an converged IP Communications and wireless networking company. John comes to Arrow Systems Integration via the Arrow Electronics acquisition of Cross Telecom, Inc. in 2011 where he has held roles as Director of Sales, Regional Vice President, and Vice President, Sales and Marketing.
Shaun Olsen is the SVP - Cloud, Data Center and Platforms at Arrow SI. Shaun is an IT executive and strategist with a track record of starting, scaling, and managing IT software development, infrastructure & professional and managed service organizations. Shaun has extensive experience in aligning IT organizations to business vision and strategy. He has spent a career helping enterprises large and small effectively select, implement and integrate tools that drive business value. His telecom background includes AT&T Wireless, T-Mobile, VoiceStream, and Western Wireless. Prior to joining Arrow SI, Shaun served as the Vice President of Services at Logicalis, Inc.
Chad Frazier is Vice President, Emerging Markets at Arrow Systems Integration and is responsible for the Data Center and Cisco Centers of Excellence. His team focuses on delivering solution sets in the Data Center (private, public and hybrid deployment models) that include servers/virtualization/integrated solutions, storage, networking and security. Chad has extensive experience in business development, presales and delivery roles.
During his career in technology industries, spanning close to 30 years, Chad has fulfilled a variety of roles. His early career in the telecommunications industry included time as a product manager for Intellicall, a leading pay phone manufacturer, where he was responsible for bringing the first line powered phone to market. He later served as Director of Technical Services for Revcom, the only private Line Information Database (LIDB) provider where he was responsible for establishing full SS7 TCAP capabilities to all other LIDB providers. Chad also served as Chief Technical Officer and subsequently President for DataVon/Transcom, an Enhanced Service Provider where he established a nationwide VoIP network that carried 15 million minutes per month by the time of his departure. He later served as Vice President, Professional Services for Communications Management Systems and Shared Technologies.
Ross Cunnington is the Technical Director - Support Services EMEA at Arrow Systems Integration, responsible for delivery of services in EMEA. His team focuses on delivering solution sets that include networking, security, storage and infrastructure. Ross has extensive experience in providing best of breed, mission critical services and customer service excellence.
During his career in technology, exceeding more than 15 years, Ross has worked for a multinational ISP and telco, along with a boutique security house before joining Arrow. At Arrow, he has built the EMEA support services delivery organisation from the ground up.
Today, as well as providing leadership to the delivery organisation, he works closely with our customers, vendors and 3rd party organizations to ensure that our service offer meets and exceeds market expectations. Ross uses his industry knowledge and experience to provide strategy for our services offerings into the future.
Michelle Brandonisio serves as Division Counsel for Arrow Systems Integration. Michelle has over 10 years of legal experience and joined the company in March of 2007. Prior to joining Arrow Systems Integration, Michelle served as Corporate Counsel for Alpha Thought, Inc.
Michelle has a J.D. degree from The John Marshall Law School and a Bachelor of Arts in Political Science from DePaul University.