Day Two of Live Blogging from Converge2013

by Andrew Prokop | Arrow Systems Integration

Despite a late night of revelry from yesterday’s Avaya customer appreciation party, day two of Converge2013 got off to an enthusiastic start. At least it did for me. I presented the first of my four breakout sessions – “Building a Secure SIP Communications Network.” Of all the topics I present to customers and users’ groups, this is one of my favorites. I like it because I get to mix in some deep-in-the-weeds SIP protocol talk with real life security concerns and solutions. I have always felt that if you have a decent understanding of what occurs below the applications level, you will be better prepared to deal with concerns higher up the stack.

Of course, Converge2013 is not all about me (which is a very good thing). The conference had its official kickoff from Avaya’s president, Kevin Kennedy. As he always does, Mr. Kennedy laid out Avaya’s vision for the near and sometimes distant future. From virtualization to a more immersive SIP experience, there many new and exciting innovations coming from a company that continues to deliver cutting edge technology.

After a full day of speakers and breakout sessions (my personal favorite being the SIP Trunks Focus Group), the day got even more exciting when the exhibit hall opened. As I promised in yesterday’s blog, the Arrow SI booth was up and running and conference goers by the hundreds stopped by to learn more about what we have to offer their enterprises. Many were pleasantly surprised to see how we’ve evolved from “just” (and I use that term loosely) an Avaya partner, to a company deeply invested in Microsoft Lync integration and cloud communications. Our Prism Product offering was especially well received and John Norton, Dave Lover, and I personally met with several companies on a one-on-one basis to understand their specific needs and help advise them in how they might move into the unified communications cloud.

Coming Attractions

Tomorrow is another full day so I had better get to bed if I want to be fresh for my next breakout session – “Session Border Controllers Unplugged.” I am excited about this one for a number of reasons. First, SBC’s are still woefully misunderstood and many people are confused as to their necessity and the functionality they deliver. Second, I’ve spent a lot of time looking at the individual SBC vendors to understand their strengths and sweet spots. It’s my hope that the research that I’ve done will eliminate some fear in shopping for an SBC.

So, from Converge2013, I bid you goodnight. I hope you all tune back in for day three’s adventures. It gets even better.

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The thoughts and opinions in these blogs belong to the individual blogger and do not necessarily represent the views or opinions of Arrow Systems Integration.