Source: No Jitter
Having his own article (The Moral Case for Unified Communications) and a recent National Public Radio news report about Mercy's telehealth virtual healthcare system fresh on his mind, Arrow SI's expert, Andrew Prokop reflects on the the ways in which businesses are changing to be better and more efficient.
With the aid of the Internet and many cloud-based technologies, even people-focused industries (like hospitals) can start to separate service from location. Mercy has recognized that and gone so far as to build what they're considering, the world's first virtual care center. With real-time communications, video conferencing, and WebRTC, Mercy's virtual care center is making science fiction solutions into impressive present-day reality.