On-site service can be added as a support option

OneCall Essential Plus includes everything provided with OneCall Essential support, plus the added availability and benefit of on-site technician support for MAC and corrective maintenance. On-site services include:

  • Aftermarket installations and rearrangements for non-configured voice communication and messaging platforms
  • Move, add, change, and delete (MACD) activity for voice communications and messaging platforms
  • Maintenance break/fix service for equipment and/or CPE supported by Arrow Systems Integration

See Solutions ↓

Prism OneCall Essential Plus Resources

Prism Managed Services
PDF | 6.69 MB
Data Sheet
Prism OneCall Essential Data Sheet
PDF | 602 KB

Ask Our Experts

Additional Solutions

Prism OneCall Essential

Need a cost-effective way to augment your own telecommunications support team’s capacity or expertise, including on-site support?

Learn more ›

Prism OneCall Complete

The most comprehensive set of Unified Communications support solutions available anywhere. From communications systems to desktop, from mobile devices to Data Center, Arrow SI makes “Good UC” possible and easier than ever to support.

Learn more ›

Prism OneCall Select

Gain true peace of mind while taking advantage of flexible delivery models and customized packages.

Learn more ›

Prism OneCall Office 365
and Skype for Business Support

We provide comprehensive and fully managed services that deliver certified day 2 technical support for Microsoft Office 365 and Skype for Business users.

Learn more ›