Gain true peace of mind while taking advantage of flexible delivery models

As opposed to BOH and Incident Pack support options, which provide support for a wide variety of technologies and network elements, OneCall Select support options allow you to be more targeted and specific about the types of support you’re seeking. OneCall Select provides exacting support for very specific areas of your network, such as Desktop or Microsoft SharePoint.

We understand it can be a constant challenge to keep up with the internal support requirements of your users when you’re endlessly reacting to an ever changing IT environment. OneCall Select offers you peace of mind. As you take advantage of the benefits offered by UC productivity tools and new applications, we are there to support and augment your own internal support teams with additional capacity and expertise.

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Prism OneCall Select Resources

Prism Managed Services
PDF | 6.69 MB
Data Sheet
Prism OneCall Select Data Sheet
PDF | 603 KB

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Additional Solutions

Prism OneCall Essential

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Prism OneCall Essential Plus

If your business needs have grown beyond basic remote support, OneCall Essential Plus offers the on-site support you're looking for.

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Prism OneCall Complete

The most comprehensive set of Unified Communications support solutions available anywhere. From communications systems to desktop, from mobile devices to Data Center, Arrow SI makes “Good UC” possible and easier than ever to support.

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Prism OneCall Office 365
and Skype for Business Support

We provide comprehensive and fully managed services that deliver certified day 2 technical support for Microsoft Office 365 and Skype for Business users.

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