Bring expert skill sets to your enterprise with Prism Managed Services.

Your organization has a myriad of ever-changing applications and technologies. Cultivating the skill sets necessary to support them is difficult—maintaining those skill sets internally can be nearly impossible. With Prism Managed Services, you can leverage the Arrow Systems Integration (Arrow SI) team of managed services provider and support experts who are continually trained and up-to-date with the latest technologies. Prism Managed Services provides your organization with access to support professionals around the clock, so problems are handled before you even know they exist.

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Arrow SI CAN HELP

With decades of experience in systems integration and strategic partnerships that span the industry, Arrow SI has the experience and managed services support expertise to develop a solution that's right for your IT infrastructure. With Prism Managed Services, your team can focus on maintaining your business, rather than maintaining the infrastructure that supports it.

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Customized Communications Solutions

We recognize that no two customers are the same. This is why we’re in the business of leveraging our expertise and product offerings to create the managed services solution that best fits your organization.

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Industry-wide Partnerships

Arrow SI partners with the industry’s biggest and best providers—Avaya, Microsoft and Cisco to name a few. Our partnerships allow us to offer the most innovative and reliable managed services solutions and products on the market.

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Dedicated Service

We know that technology is of no use unless you and your enterprise know how to use it. We can get you up and running and answer any question as they arise.

Solutions

Prism OneCall

The industry’s leading technical support for UC solutions, mobile devices, desktop devices and applications, and data center is only one call away.

Prism OneCall support is offered in easy to procure and use, flexible blocks of hours or incident packs that can be used an hour or incident at a time. It enables you to focus on your core business while we take care of your unified communications, networking, and data center infrastructure.

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Prism OneView

Proactively reduce outages with OneView for Avaya.

Prism OneView is an easy-to-use, ITIL based real-time time monitoring, management and ticketing solution that unites and presents best in class Unified Communications monitoring and management into a “single pane of glass” for the customer. 

With Prism OneView, customers gain a quick and easy view into all elements of their Unified Communications environment including Avaya, Cisco and Microsoft, as well as mobile, desktop and data center infrastructure, while leveraging best of breed monitoring and management solutions. It is customizable based on the needs and the goals of the customer.

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Supplemental Staffing

Tackle your toughest staffing problems.

With a team of experts across many solutions and technology areas, Arrow SI is prepared to help your team tackle its staffing related issues in any way possible. Perhaps you have a minimal budget but are facing the pressure of demonstrating increased ROI? Maybe it’s becoming difficult to keep all employees up-to-date with the ever changing certifications? Or, you could be just short-staffed in the technologies and solutions your company supports.

Those are all tough problems to face, but we’re here to help! With a proven history of successful staff augmentation in various industries, capacities and time lengths, Arrow SI can be the resource you need to fill your staffing gaps and meet goals. With the recent expansion into Microsoft Supplemental Staffing, we are here to cover just about any technology or solution need your company may face.

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