SECURELY KEEPING LOVED ONES IN THE LOOP.
Patient Connect is a self-service solution designed expressly for healthcare providers and payers to improve staff productivity, accelerate care delivery, and increase patient satisfaction. Patient Connect will free acute care nurses from the interruption and time consumption of returning multiple phone calls to the patient’s family and friends.
Using Patient Connect is intuitive. It is truly as simple as making a phone call.
Transform the process of providing updates to a patient's family and friends from a reactive, often repetitive task to a process that is proactive, efficient, and more convenient for everyone.
Streamlining patient status communications enables nursing staff to give the patients' family and friends access to consistent updates when they want them without compromising patient care or requiring overtime.
Nursing staff can focus on the patient’s care by eliminating the need to return many outside calls – saving time and improving productivity while streamlining communication with the patient’s family and friends.
Hospital staff can record regular, HIPAA-compliant updates on a patient’s condition, and make them accessible 24/7 to a patient's family and friends.
Reduces staff interruptions by enabling hospital staff to give a patient's family and friends recorded updates on their condition, accessible using any touchtone phone.
Free nursing staff from the time consuming effort of returning multiple phone calls and providing repetitive updates to the patient’s family and friends without sacrificing family communication.
Nursing staff can save time and give family communication the attention it needs by making patient updates part of their daily workflow.
Reduce frustration for nursing staff as well as a patient's family and friends by providing regular recorded updates on the patient's condition that can be accessed securely by authorized individuals, 24/7.
Authorized family and friends can retrieve the most recent recorded patient update when they want, 24/7, with a simple phone call.
A patient's family and friends can eliminate playing phone tag with doctors and nurses by accessing regular, secure, recorded updates on their loved one's condition using only a touchtone phone.
Eliminates the inconvenience for a patient's family and friends of waiting around for call-backs from the hospital to receive an update on their loved one's condition.
Authorized family and friends no longer need to act as a communication hub by enabling others to get patient updates on their own, any time they want, 24/7.
Authorized family and friends gain peace-of-mind, knowing that they can get updates on their loved one's condition on-demand.
Increase family confidence in the quality of care delivered to their loved one by having access to regular and consistent first-hand information.
For more information on Patient Connect, please contact your local Arrow Systems Integration Account Executive or call us at 855-732-7769.
Arrow Systems Integration's Connect Advanced Communication Services simplifies information access through the efficiency of self-service and intuitive ease of use. Requiring only the simplest of communication devices, the common telephone, healthcare professionals can easily create, distribute, and share information amongst themselves and their patients.